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FAQs

How long will my pallet order take?

For existing customers, the lead time for new orders is one to two weeks. The lead time to pick up used pallets is between 1-5 days. Existing customers can complete orders via phone call or email and will receive an order confirmation. Invoices will be emailed. Payments are preferred via check or wire transfer.


What are the specifications of your standard 48x40 GMA?

Standard 48x40 GMA 3 Stringer 1-1/8 7 Top Deck Boards 2 - 6" 5 - 4" 9/16" 5 Bottom Deck 2- 6" 5 - 4" 9/16"

What vehicles are used for transport?

Our fleet contains:
Semi Tractors (4)
Trailers, including:

  • Van 102" x 53' Swing Door (50)
  • Flat Bed 96"x48' (1)
  • Flat Bed 96"x53' drop (1)
  • Flat Bed Truck 24" (1)
  • Pickup & Trailer (1)

Our maximum loads for 40X48 pallets are:
Van Trailer - 660 pallets (30 stacks, 22 high)
Flat Bed Trailer - 720 pallets
Flat Bed Truck - 308 pallets (14 stacks, 22 high)


Does Crate and Pallet buy pallets?

Through our Pallet Vendor program, we purchase 48x40 pallets; we will accept other sizes at our facility but do not provide payment for sizes other than 48X40.

The following is accepted:

  • 48x40 #1 grade
  • 48X40 #2 grade
  • 48X40 broken pallets

We require an appointment and a minimum drop-off of 100 pallets. Contact Jeremy Miller to schedule your appointment.